Leadership is influencing how other people think in ways that generate better sustainable results both for the organization and the people in it.
Think about the people who have influenced you effectively during your career to achieve better results. I'm not talking about the people who provided you with inspirational dissatisfaction. Those are the people who demeaned you or who wrote you off, and you came back to prove them wrong. I'm talking about the people who positively influenced your thinking and your actions in ways that lifted your performance level. Write down descriptions of each of these individuals. My hunch is that you will find they are very different types of people in a lot of ways, except for one. In the end, I'll bet one common characteristic is you trusted each of these individuals for wanting to improve performance both for the overall organization or team and your own performance level.
If you want to influence another person, invest nine hours building trust for every one hour you spend trying to influence the person. You build trust by listening to the person, by being honest with the person, and by doing what you said you would do. It is not complicated, but it does require you to pay attention to what you're doing. It requires purposeful effort to build trust. And it requires consistency in all of the above.
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