Portraying yourself as a caring boss or a good listener will win you points in the short term. However, you have to make sure your packaging matches the gift people receive from you.
Have you ever received a beautiful package only to open it up and find a cheap, tacky gift inside?
That's what it is like when a manager presents himself or herself in one way to a group of employees only to act completely differently behind closed doors. Be who you are. Be real. Present yourself as you really are so people know what they are dealing with. Eventually people will know if your packaging matches who you really are.
Would people describe the way you are packaged in the same way they would describe who you really are on a regular basis? If not, what can you do about it?
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